Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

Hannah

8/10

Good experience

Improvements or suggestions

I had to order online after visiting the museam because in the shop I wasn t allowed to pay with cash.. As a tourist my card didn t work I felt devastated that I couldn't buy all the souvenirs I... I had to order online after visiting the museam because in the shop I wasn t allowed to pay with cash.. As a tourist my card didn t work I felt devastated that I couldn't buy all the souvenirs I wanted from the museam so please make the cash payment possible


Anonymously

10/10

It was a wounderful experience. Very efficient, quick and professional.


Anonymously

6/10

Shipping fee expensive

Improvements or suggestions

package packs


Anonymously

9/10

Boa experiência, produtos chegaram no prazo e em boas condições.

Improvements or suggestions

achei o papel da reprodução das pinturas um pouco fino, poderia ser mais grosso.


Ian Logan

10/10

I found the website very easy to use and was very impressed by how quickly my order was processed and shipped.

Improvements or suggestions

I have no improvements or suggestions at this time.


Linda Martínez

10/10

I love it!


Davide vecchio

8/10

Good

Improvements or suggestions

Cost of the shipment


Gabe Abinante

4/10

I tried to order from the kiosk in the museum shop but it wasn’t working (couldn’t add item to cart.) so I ordered via web browser on my mobile.

Improvements or suggestions

I didn’t get a shipping confirmation or tracking info, and I paid a lot for expedited shipping (the only option) but haven’t received my item yet.

Reply Van Gogh Museum Shop:

Dear Gabe,
thank you for your review. We're sorry to hear that you didn't receive your shipment information. We will contact you via e-mail about the delivery of your order!
Kind...
Dear Gabe,
thank you for your review. We're sorry to hear that you didn't receive your shipment information. We will contact you via e-mail about the delivery of your order!
Kind regards,
Julia
Van Gogh Museum Shop


Laura, Switzerland

10/10

Amazingly fast delivery
Great website
I loved the box the items came in!

Improvements or suggestions

All great as is


Anonymously

10/10

Very fast, good quality, everything as expected