Reviews

9.2 / 10
5032 reviews
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95% of the customers recommend this company.

5032 Reviews

Anonymously

10/10

I purchased a reproduction of the original painting at a collaboration event with Pokemon.

Improvements or suggestions

Adding servers during events


Bernice

10/10

Very helpful and very easy to deal with


Anonymously

5/10

Bought bracket and ear rings and had shipped to USA. Shipping speed was Amazing. Unfortunately the shopping of the website was awful.

Improvements or suggestions

Web site shopping was very clunky. Needs basic heuristics to make a better user experience


Anonymously

6/10

Very very slow, lots of 503 errors, not able to log into account,

Improvements or suggestions

scale servers, implement a queue system to manage traffic


Anonymously

4/10

Ok

Improvements or suggestions

Product didn’t come in any packaging and was slightly damaged in transit.


Anonymously

10/10

Site was glitchy however was still able to complete my purchase.
Excellent products with customer service being responsive to my questions.


Jorma Panula, Finland

10/10

I am very pleased with my order. It was easily done and the delivery was amazingly prompt. 10/10 points, thank you!


Filip V.

10/10

Always had smooth experience with ordering some goods from this shop.

Improvements or suggestions

Maybe strenghtening online site so it wouldn't show error 503 would be nice, but I understand, it's mostly due to recent Van Gogh x Pokémon collaboration.


Alicia Vizcarra

10/10

I really enjoyed the variety of gifts and prices. Everything I ordered was beautiful, unique and with good quality. And the shipping was faster than I expected. I will definitely buy again and... I really enjoyed the variety of gifts and prices. Everything I ordered was beautiful, unique and with good quality. And the shipping was faster than I expected. I will definitely buy again and recommend to my family. Thank You for the great experience!

Improvements or suggestions

The only thing that was missing was a receipt with the items and prices ordered. I was not able to get it from my account either, only the order number.


Tomáš Valošek

8/10

Even though it was nearly impossible to get what I wanted when Pokémon drops were available, I managed to be successful at the most important one for me so I’m really happy.

Improvements or suggestions

There is a lot of space for improvement in terms of Pokémon x Van Gogh Museum shop collaboration. The site was crashing a lot when merchandise drops were available.