Reviews

9.3 / 10
68 reviews
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96% of the customers recommend this company.

Information on the website
6/10
Expertise of our service
6/10
Service response time
6/10
Was communication with our team clear?
6/10

Anonymous

6/10

Estimates of timing and need to unload container to a second boat for transit to warehouse cost too much time and uncertainty. I may never ship a car again, but if I do it will be to a smaller port which can unload directly to the dock

Strengths

Miss Avalanche Scouten ( not sure of last name spelling) was an outstanding person to work with. Very polite and understanding during my anxious days of waiting for the container with my car to be delivered.

Improvements or suggestions

Somehow it seems that a shipping company should be able to predict with some accuracy the arrival date of a ship. I has an original date of 28/29 May, which later moved to June 2nd then later June 6 with delivery June 7 or 8. If the June 8th was missed, then it would go over the weekend to the 11 th.
Would you ever fly an airline that switched dates like this.? The good news is that I did get the car on the 8th thanks to the diligence of miss Avalanche and her hand carrying me thru the paperwork process.


Score on SCL Rotterdam: 3/5
Would you recommend this company? Yes