Sørg for at kunderne få varer indenfor en overskuelig tidsramme - også selvom det er jeres pakkepmdeler som har lavet en fejl.
Dear Sisse,
thank you very much for your feedback. I have seen that your shipment has been in transit for a long time. That shipment was eventually delivered to a parcle shop but never picked...
Dear Alejandro,
Our sincere apologies that the shipment was delivered with some delay. I hope you are happy with your new running shoes. I wish you many happy kilometers with your...
Jeg købte et par meget lækre sko, som desværre var for små. Det var nemt at returnere. MEN herefter fik jeg en mail om at jeg havde en kreditnota. Jeg skulle logge ind for at se den, men jeg havde...
Dear Marie,
We are a Dutch company and we have several webshops. In addition to Dutch, we also speak English and German. It is always possible to send an email in your own language. We can...
Hurtigere ekspedition
Manglende varer. normalt får man os en retur seddel med.
Fin service