Reviews

BUYWAKE
9 / 10
840 reviews
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95% of the customers recommend this company.

840 Reviews

Mathias Beck

10/10

Fast delivery and great customer service

Strengths

I had a problem with the first product I received. Getting a response from their customer service dept took a day or two, but the the issue was resolved quickly and to my full satisfaction.

Improvements or suggestions

For contacts of the customer service dept. please confirm receipt of the message with a time frame in which to receive a response. In my case the final issue resolution was great, but a simple... For contacts of the customer service dept. please confirm receipt of the message with a time frame in which to receive a response. In my case the final issue resolution was great, but a simple “thanks for your message, we’ll get back to you within 2 business days” would still have improved the process/waiting period until getting a response.

Conor Macfeely

10/10

Amazing!

Strengths

Website layout, clarity, shipping info etc.

Improvements or suggestions

-

Martin Skladany

10/10

Everything was perfect and products i ordered exacly fullfiled my needs. Fast delivery, everything was at stock, perfect description of product gave me hand to chose right things for me. Thank you... Everything was perfect and products i ordered exacly fullfiled my needs. Fast delivery, everything was at stock, perfect description of product gave me hand to chose right things for me. Thank you again.

Strengths

Web page

Improvements or suggestions

I don't see any minuses

Damien Jeanson

10/10

Everything was perfect !

Strengths

Prices, fast shipping

Improvements or suggestions

Stickers and rewards

Michelle

8/10

Fijne service, Goede spullen!

Strengths

Fijne retour opties en snel geholpen bij vragen!

Improvements or suggestions

Prima geholpen dus voor nu geen suggesties

Cathriona Cantio

10/10

Great and easy

Strengths

Easy process and fast delivery

Improvements or suggestions

None

thierry elst

9/10

Good

Strengths

Good

Improvements or suggestions

Goed

karen hitchin

4/10

Searched the net for a part needed for my wake board. Buywake were the only place I was able to find what I was looking for, which is brilliant....but the postage was ridiculously expensive infact... Searched the net for a part needed for my wake board. Buywake were the only place I was able to find what I was looking for, which is brilliant....but the postage was ridiculously expensive infact it cost more than the item ordered (it was only two small screws ordered which were not heavy). Though I was pleased to be able to get the part. Delivery took quite a few weeks.

Strengths

Having the part needed.

Improvements or suggestions

Check correct postage costs.

Reply BUYWAKE:

Dear,
we are sorry to see that you are not happy with your buy.
The shipping fee you paid is the minimum amount we pay for shipping an item to the UK after Brexit. If you buy an item for a... Dear,
we are sorry to see that you are not happy with your buy.
The shipping fee you paid is the minimum amount we pay for shipping an item to the UK after Brexit. If you buy an item for a few euro's you will understand it is not possible for us to give any discount on shipping costs cause it will make us loose money on that particular sale.
The delays in shipping time is also caused cause of Brezit and UK customs.
We are happy to you are happy with the received parts that you could not buy somewhere else.
Tean Buystores Europe

Rudy Van Nuffelen

10/10

Fantastic support, fast delivery

Strengths

Very large product offering

Improvements or suggestions

What is perfect is perfect

christian arets

10/10

Great

Strengths

choice and price

Improvements or suggestions

dpeedier delivery

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