I didn’t receive the product yet. I suggest to change SEUR in Spain most of the times they have problems. In this case they sent me a message telling me that the address wasn’t complete. And I’m sure you guys have the right data from when I bought the products
Reply Snowboards.eu:
Good afternoon,
Thank you for sharing your experience. We received your order on 30/01 and shipped it the same day. After that, several delivery attempts were made, but unfortunately the package could not be delivered successfully. For this reason, it was eventually delivered to a pickup point, where you can collect it.
We’re sorry to hear that the delivery didn’t go as smoothly as expected and we truly appreciate your feedback, which we will take into account to improve our service.