No problem with the purchased product and the shipment but they are by far the least responsive company I've ever seen. I've been trying to have a tax refund since April. They never reply your email, if you have some chance, once in a while you can get a 'response' to the comment you leave their contact form. They throw an arbitrary question, like ' to which address did you send the invoice?' or 'do you have a digital version?' And then guess what. Ghosting. Don't but anything from them unless you have to. Go and buy from somewhere else.