Would have been better to know of the extra fees so I didn’t think I was being scammed. Delivery kept being postponed until I paid extra fees. Not happened before. Not impressed with that. Had it been included in initial cost I would have understood
Reply Shop4Trac:
Hello Linda,
Thank you for your feedback, and I’m sorry to hear about your experience with the unexpected fees and delivery delays. We understand how frustrating this can be and apologize for any confusion or inconvenience caused. Unfortunately, additional charges like customs or import fees are sometimes outside our control, but we recognize the importance of transparency.
We appreciate your input and will work on improving our communication regarding these potential costs. If you have any questions or need further assistance, please don’t hesitate to reach out. We value your feedback and hope to serve you better in the future.
Best regards,
Shop4trac Team