We rented a Toyota Hilux through Selfdrive4x4 for a three-week trip, picking up the vehicle in Johannesburg and dropping it off in Kasane. We booked the car well in advance and exchanged many emails with questions, requests for clarification, and general planning. Communication with Esther was smooth throughout. She always responded clearly and helpfully.
On the day of collection, a driver from the rental company picked us up at our hotel exactly on time, as agreed, and brought us to their office. There we received a thorough briefing and a complete walk-around of the vehicle. The car performed flawlessly for the entire trip. The only issue we had was self-inflicted after a close encounter with a hippo. This resulted in about €1,200 in damages, which were fully reimbursed within a few weeks by the insurance provided through Selfdrive4x4.com.
Self-drive travel in Africa can be challenging. A reliable vehicle and dependable support make all the difference. The team at Selfdrive4x4 delivered exactly that. I would give them full marks for professionalism and care.
Sterke punten
Fast and precise communication, clarity, top-notch service
Verbeterpunten of tips
Nothing to flag