Reviews

Rotterdam Apartments
9.4 / 10
161 beoordelingen
Schrijf beoordeling

98% van de klanten beveelt dit bedrijf aan.

Hoe tevreden bent u over de inzet en het enthousiasme van RA?/How satisfied are you about the commitment and ethusiasm of RA?
10/10
Hoe tevreden bent u over de oplossingsgerichtheid van RA?/How satisfied are you about the solution orientation of RA?
10/10
Hoe tevreden bent u over het tijdig nakomen van afspraken door RA?/How satisfied are you about the timely fulfillment of agreements of RA?
10/10
Hoe tevreden bent u over de klantvriendelijkheid van RA?/How satisfied are you about the friendliness of RA?
10/10
Hoe tevreden bent u over de professionaliteit van RA?/How satisfied are you about the professionalism of RA?
10/10
Hoe tevreden bent u met de reactietijd van RA?/How satisfied are you with the response time of RA?
10/10
Hoe tevreden bent u over over de aanwezige kennis van RA?/How satisfied are you about the knowledge of RA?
10/10

ulgencakal

10/10

I have worked with Monique so far, and I believe she is excellent at her job. She consistently understands my needs and is able to advise me on houses that truly match what I am looking for. She is very easy‑going, flexible, and has a strong ability to understand different situations while remaining solution‑oriented.
During my checkout process, I also experienced other services that were not directly related to Monique. However, even when matters were outside her responsibility, she was the one who stepped in and proposed a solution. This clearly shows her sense of ownership and commitment.
I strongly believe that RA’s value as a company increases thanks to Monique’s presence and her active involvement.

Wat is uw geslacht? /What is your gender?

Vrouw/Female

Wat is uw leeftijd?/What's your age?

40

Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?

Monique

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Monique is very supportive and helpful always. Thanks to her to all house searching process.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Deposit payment process needs to be improved. There I worked with Tsveta. I dont know the process. But I was able to get deposit back 3 weeks later. The aligned timeline was 2 weeks. RA does not follow this process at all with landlord. and They dont even check if it is paid or not.

Score voor Rotterdam Apartments: 5/5
Zou u Rotterdam Apartments aanbevelen bij familie, vrienden of kennissen?/Would you recommend Rotterdam Apartments to friends and family? Ja
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