The way the technician fixed the problem and how he explained the fault and solution (and his positive energy and enthusiasm).
The technician quickly resolved the issue, very efficiently.
I am very happy with that 👍
Kunt u dit toelichten? Waarom zou u Mampaey wel/niet aanbevelen?
If the fault occurs on Friday morning (gas boiler not working, please do not refuse to send someone till Monday). Heater (& hot water) not working in cold climate is emergency.
The customer service person who made the technician appointment on Friday morning was "unempathetic" to the problem and insisted the appointment can only be made Monday (meaning 3 days without heating and hot water). While Energywacht West website promises 24/7 resolution.
Kunt u dit toelichten? Waarom zou u Mampaey wel/niet aanbevelen?
If the fault occurs on Friday morning (gas boiler not working, please do not refuse to send someone till Monday). Heater (& hot water) not working in cold climate is emergency.
The customer service person who made the technician appointment on Friday morning was "unempathetic" to the problem and insisted the appointment can only be made Monday (meaning 3 days without heating and hot water). While Energywacht West website promises 24/7 resolution.
Welke tips of suggesties heeft u nog voor Mampaey?
The customer service person who made the technician appointment on Friday morning was "unempathetic" to the problem and insisted the appointment can only be made Monday (meaning 3 days without heating and hot water). While Energywacht West website promises 24/7 resolution.