I hired Homie's service and the washing machine and dryer had a water leak problem. I wrote an email explaining and they immediately scheduled the exchange for another one.
They did so, but the second machine strangely had the same problem, which according to the employee was bad luck as it is not usually a common problem. And again, they scheduled the replacement with another machine and this time they brought a new one.
I am very satisfied with the resolution of the problem and with the new machine, which is working very well. I leave here my good review for the company and its always kind and helpful employees.
Reply Homie Pay-Per-Use:
Hi Isabella,
Thank you for the review!
We are happy to hear that everything went well.
Even we had bad luck with the machines, which is an extreme exceptional situation, we managed it to help you as soon as we could. And we are glad to see that you also saw it that way.
We appriciate the compliment and we will pass this forward to our delivery guys also,
Thank you and if you ever have some issue, then you can always reach out to our customer support.
Kind regards,
Team Homie