The worst one I ever had. No calls back, no information 2 weeks after the first payment, no product delivered.
Reply Homie Pay-Per-Use:
Hi Olena,
We at Homie are sorry to see this negative review.
We stand for good service and satisfied customers and do our utmost every day to ensure this.
You indicate that you have not received and/or heard anything from Homie 2 weeks after payment. This is unfortunate to hear because this is not the truth.
We have a delivery time of 5 working days and communicate this nicely to the customers. You placed the order on 30/12/2023 (on the weekend). Then we shipped your product on the next business day 2/1/2024 and it arrived on 6/1/2024 and was received by you.
We (you and the manager) had personal contact on 5/1/2024 to explain this. There has been contact with our customer service and also with the manager for this and also we have delivered within the communicated 5 working days.
Afterwards, our manager also emailed you 2 times to ask if everything went well for confirmation, unfortunately without any response.
We are happy to get in touch with you to improve our service if necessary, that is what we do with everyone.
Should you experience something you do not like, please do not hesitate to contact us so we can solve this together.
Kind regards,
Homie