Reviews

9.6 / 10
224 reviews
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99% of the customers recommend this company.

Hoe tevreden bent u over de service ná uw aankoop? How satisfied are you with the service after your purchase?
2/10
Hoe beoordeelt u de informatie die op de website wordt gegeven? / How would you rate the information available on the website
8/10
Order status updates
6/10
Hoe vriendelijk en behulpzaam vond u het contact met het bedrijf? / customer service
2/10
Hoe beoordeelt u de snelheid waarmee het bedrijf reageerde op uw vragen of contactverzoeken? / Response Time
2/10
Hoe gemakkelijk was het om een bestelling te plaatsen? Ease of Ordering
10/10
Hoe beoordeelt u de snelheid van de levering door het bedrijf? / Delivery Speed
8/10

Peter Butler

2/10

I needed to convert a US DVD player to play my large collection of UK PAL discs. I read the product details and reviews on the JVB website and was impressed., so ordered the region free chip for my player.
My experience now is twofold: disappointment and frustration.
The chip does not appear work after professional installation.
I have been trying to get a response from JVB for ten days but they have not responded to my e-mails or telephone calls, which go straight to voice mail.
I am hoping that, when they do get in touch, there will be a simple fix that they can give me over the phone.
In the meantime, I cannot recommend the product or the service.

Pluspunten / Pros

Their product sounds good.

Reply JVB Digital / OPPOstore / AVstyle:

We have been mailing with the customer within 2 hours after we received the first question,
because of the weekend the second email took 2 days before we where able to answer.
Unfortunately the customer never found the answer , because was not reading emails send to the adress where we replied to.
The problem was easy to solve , and we look foreward on our customers
update of the review at the feedback company to give a more realistic look on his order and after sales support with JVB Digital


Score on JVB Digital / OPPOstore / AVstyle: 1/5
Zou u JVB Digital / OPPOstore / AVstyle aanbevelen? - Would you recommend JVB Digital / OPPOstore / AVstyle? No
Aangeschaft product : Region free chip for Samsung UBD K8500