Reviews

9.3 / 10
1168 reviews
Write a review

98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1168 Reviews

Luca

10/10

Amazing experience. Fast delivery, perfect product and a very nice real message in my box. Enjoy your product! Much appreciated. I will buy again for sure. +++ higly recommended.

Strengths

Super friendly and accurate.


Chris

10/10

Very good, very professional

Strengths

Very good choice of products


Artem

10/10

Perfect

Strengths

!


Shannon

10/10

Great customer service. The products were packaged beautifully and mailed quickly. Good quality items. Great website.

Strengths

Website


Miguel

9/10

Good

Strengths

Good information, great delivery speed


Francisco_Valentín

10/10

Muy buena, envío muy rápido, excelente calidad.

Strengths

Muy buena experiencia.


James Beecher

10/10

Very good

Strengths

Great products. Great prices... Great presentation of items


Geoff

4/10

Unfortunately I haven’t received the product yet so I can’t comment until I get it delivered

Strengths

Hood ordering process

Reply The Shoe Care Shop Int.:

Hello Geoff, thank you for your feedback.
I see that your order is currently still underway. Unfortunately, due to a build up of deliveries at FedEx due to snow the week before there are some...
Hello Geoff, thank you for your feedback.
I see that your order is currently still underway. Unfortunately, due to a build up of deliveries at FedEx due to snow the week before there are some delays currently. I expect your package to arrive any day now (probably tomorrow). Please feel free to revise your feedback once you get your order. If you continue to have problems with the delivery of your order please let us know and we will look into it.
Kind regards,
Donny Brom
Team SCS


Francisco Rodrigues

10/10

Very good experience, nice site.

Strengths

very fast delivery


Stephen

7/10

Happy with interaction. Delivery is slower than other online options.

Strengths

Improve delivery speed

Reply The Shoe Care Shop Int.:

Hello Stephen,
Thank you for your feedback! I am glad you were happy with our service. I expect delivery will be faster next time as well. Unfortunately, FedEx had some issues due to the heavy...
Hello Stephen,
Thank you for your feedback! I am glad you were happy with our service. I expect delivery will be faster next time as well. Unfortunately, FedEx had some issues due to the heavy snowfall the week before. This caused delays for almost two weeks.
Let us know if you have any questions about the products. We would be happy to help.
Kind regards,
Donny
Team SCS