Very good
Strenghts
Fast and comprehensive assistence
Points of improvement and tips
Nothing to add
Specific employee
Joeri Hendrix
20 Reviews
It was great working with the team, especially Joeri Hendrix. He was very polite, knowledgeable and just a very friendly person.
Strenghts
Staff, website ease of use and rental process.
Points of improvement and tips
None.
Specific employee
Joeri
Very pleasant experience: Helped me find a house in Heerlen in just 2 days and the contract signing and moving in was arranged within a week. The people working here are very polite and speak in...
Strenghts
Communication, politness, understanding, helpful
Points of improvement and tips
None
Specific employee
André and Joeri
Helpful and positive.
Strenghts
Answered all my questions in a timely manner.
Points of improvement and tips
N.A.
Specific employee
Joeri
Positive Experience
Strenghts
Very Professional and Kind
Points of improvement and tips
None at this time
Specific employee
Rob and Joep
They resolve any contract quickly depending on the terms.
Strenghts
Fast and friendly service
Points of improvement and tips
No
Specific employee
Andre
Good experience - pleasant and courteous
Strenghts
Honest and sincere, the team made strong efforts to work with us (and the NATO housing office) and the owner to come to a mutually acceptable agreement.
Points of improvement and tips
More frequent communication via email would have been appreciated, if simply to confirm that our offer was being actively considered. When looking for a house in a tight market it is difficult not...
Specific employee
Thanks Andre, Joep, and Manon
Very good agency
Strenghts
customer value
Points of improvement and tips
nothing
Specific employee
Rob
Positive
Strenghts
Convenience, quick response
Points of improvement and tips
Passport verification would be nice to be able to do at my office or my house, more convenient
Specific employee
Joep
We rented 2 different properties with Expat Rentals. Since we were arriving from abroad we had very specific requests and the staff managed to fully accommodate us.
Strenghts
Efficient communication. Reliable. Supportive.
Points of improvement and tips
All agents/staff members could have an individual email for a more direct contact between the agent and client.
Specific employee
Joep + Rob (Maastricht branch)