Reviews

8.7 / 10
326 reviews
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89% of the customers recommend this company.

Delivery speed
2/10
Ease of ordering
5/10
Information on the website
5/10
Order status updates
2/10
Response time
1/10
Customer-friendly
2/10
After sales
2/10

Shirley Innes

5/10

OK

Strengths

Website easy to use

Improvements or suggestions

Website has a .co.uk address, and says 2-4 days delivery - however, my items were held at customs, who wrote to me, charged me £63 and delivered after 10 days. The website should be explicitly clear about this as I would have ordered elsewhere. I wrote at one point before I got the letter from customs asking where my parcel was but got ignored. Not a great experience - I certainly wouldn't recommend to other UK users. Not to mention the BN wallpaper was 'ok' so just added to the disappointment.


Score on Wallpaperwebstore.co.uk: 2.5/5
Would you recommend this company? No
BN Zen Wallpaper