All went very well. We had a wonderful trip with a lot of animals sightings. We would do it again.
Strengths
Friendly communications (thanks Marco). Strong expertise. Great itinerary. Everything was better than expected, seriously. The locations and the car were perfect.
Improvements or suggestions
That is minor, but distances are long and we felt rushed at times when spending only one night in each destination (which was almost always the case). A warning about that early in the booking process could trigger modifications to the itinerary.