Reviews

8.1 / 10
282 reviews
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84% of the customers recommend this company.

Delivery speed
2/10
Ease of ordering
3/10
Information on the website
5/10
Order status updates
5/10
Response time
5/10
Customer-friendly
5/10
After sales
6/10

Simon

6/10

I have ordered two times

Strengths

They have a good offering also of niche/special parts, prices are OK.

Improvements or suggestions

They inevitably disappoint regarding delivery times because they overpromise - don’t say “delivery tomorrow if ordered before 5” if you’re not 100% sure you can do it. Two times now I have ordered and it has taken 3-4 days for processing plus delivery. I would normally have been okay with this time, but when you have been promised something else it makes for a disappointing experience.

It is also frustrating that there is no “add to cart” already when browsing through the list of products, but you have to enter a product’s specific page to add to cart. This makes for a lot of jumping back and forth and gives a generally worse experience.


Score on Hollandbikeshop.com: 3/5
Would you recommend this company? Yes
10-20 different small parts, bearings etc