Reviews

8.3 / 10
203 reviews
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86% of the customers recommend this company.

Delivery speed
10/10
Ease of ordering
10/10
Information on the website
9/10
Order status updates
10/10
Response time
9/10
Customer-friendly
10/10
After sales
9/10

Jim Hagerty

10/10

I had a very positive experience with Holland Bike Shop, from the ordering of my helmet to the followup customer service to remedy an issue I had with the fit of its face shield. The added challenge was that I am in Canada (where this particular helmet is not available) and I had to deal with the company being in Holland, which included difficulty with time zones, shipping, etc. Once I reported my concerns, Brenda, the customer service representative I dealt with was very responsive and determined to find a solution, which eventually meant a replacement shield. I love the helmet and now have a new, well fitted face shield. I am extremely pleased with the product and especially the great service.

Strengths

Customer service

Improvements or suggestions

I can’t think of anything


Score on Hollandbikeshop.com: 5/5
Would you recommend this company? Yes
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