Good experience. I just have a small issue with my boots and should take the time to send it to you
Strengths
Speed delivery
Improvements or suggestions
Delivery follow-up shared with customers
858 Reviews
Super cool
Strengths
good communication
Improvements or suggestions
nothing
Serious and best price on the market
Strengths
Quality and price
Improvements or suggestions
Better communication from customer support, I had a problem with a HL binding after one day I find detachment of part. None help me, no changing because the time expired
Very good experience as always, even with the delivery delays
Strengths
Vast choice. Customer service, efficient and fast.
Improvements or suggestions
Please change your logistics service provider, atrocious in France
Everything went well
Strengths
Customer support
Improvements or suggestions
More brands (Wakeboard) would be great
I bought a wakeboard
Strengths
Fast delevery
Improvements or suggestions
Better site for mobile devices
A bit misslead by the sizes and really expensive to return. I paid 1/3 of its fully coat just ti send it back. So for ordering west and stuff I will probably not order again. Is it free return I...
Strengths
.
Improvements or suggestions
Free return.
Whenever I had a problem, they could help in a friendly and professional way. Not everytime for free, but for a fair price.
Strengths
Quick replies to questions, always willing to find a solution in favor of me as the customer.
Improvements or suggestions
Sometimes it could be more clear, what is part of the things you sell.
Fast delivery and great customer service
Strengths
I had a problem with the first product I received. Getting a response from their customer service dept took a day or two, but the the issue was resolved quickly and to my full satisfaction.
Improvements or suggestions
For contacts of the customer service dept. please confirm receipt of the message with a time frame in which to receive a response. In my case the final issue resolution was great, but a simple...
Amazing!
Strengths
Website layout, clarity, shipping info etc.
Improvements or suggestions
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