Reviews

Bascom

9.2 / 10
270 reviews
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Anonymous

4/10

A big shame that placed orders can't be cancelled or edited even though I contacted immediately after placing it.

Reply Bascom:

Dear M. Jinton,
Thank you for your feedback. I am sorry to hear that you've had a negative experience.
To ensure that all orders reach our customers as quickly as possible, we use a large distribution center that ships our products 24-7. This is all done automatically through robots. When the order is placed, it will be packed and shipped 5 minutes later. It is then unfortunately no longer possible for us to make changes.
My colleague has now been in contact with you and the desired products will be sent to you.
For additional questions, you can always contact our customer service.
Kind regards,
Bascom Cameras


Score on Bascom NO: 2/5