Feedback Company

MiWayLife.co.za

8.1 /10

SterSterSterSterLege ster

1494 reviewsSchrijf review

checkbox87% beveelt MiWayLife.co.za aan!

1494 reviews

Indivi5

SterSterSterSterHalve ster
9/10

Always get good service

Gepubliceerd op

Moseki

SterSterSterSterLege ster
8/10

Assisted

Gepubliceerd op

Sandile ngwenya

SterSterSterSterLege ster
8/10

Good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Sandile Your feedback gives us the drive to always cater to your every need. Count on us to be by your side. Kind regards MiWayLife team

Geantwoord op

Phadime Andries Madutlela

Halve sterLege sterLege sterLege sterLege ster
1/10

Since the consultant promised me to send me my documents from Tuesday until today Thursday

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Phadime We apologize that our service didn't satisfy your expectations. Please note that we tried calling you with no avail. We've forwarded the policy documents you've requested. Kind regards MiwayLife team

Geantwoord op

Natheerah

Halve sterLege sterLege sterLege sterLege ster
1/10

Extremely disgusted with the poor standard of consultation!!!Being disrespected and hung up on!!!!!!!!!!!!!!!!! I did not want cover at this time due to financial reasons and the agent put the phone down in my ear without acknowledging me or greeting me. She liaised with a lady by the name of NOAH. They could not even reference my job description correctly! Disgusting human being!

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Natheerah Thank you for taking the time to write to us. We are truly sorry to hear of your experience, and we can assure you that is not the MiWayLife way. We appreciate your feedback, and we assure you that we take it very seriously. We will trace the call and manage effectively with the agent concerned, and make sure it does not happen again. Kind regards MiWayLife team

Geantwoord op

Sylvia

SterSterSterLege sterLege ster
6/10

I have not much to say at the moment I am still new

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Sylvia Thank you so much for taking the time to leave us a 3-star review.” While we aim for a 5-star rating. Your feedback is our roadmap to perfection. Looking forward to a fruitful journey with you. Kind regards MiWayLife team

Geantwoord op

Martin

SterSterLege sterLege sterLege ster
4/10

OK

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Martin Thank you so much for taking the time to leave us a 2-star review.” While we aim for a 5-star rating. Kind regards MiWayLife team

Geantwoord op

Mabutla Dineo

SterSterSterSterSter
10/10

Can't really describe it cause never had claim

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Mabutla We understand, but we can assure you that we pay all valid claims. Thank you so much for taking the time to leave an excellent rating. Kind regards MiWayLife team

Geantwoord op

Euphemia Tlou Moabelo

SterSterSterSterHalve ster
9/10

My experience with Miwaylfe is of gratitude in terms of all the difficulties I've faced in my journey with them. They treated me not as a client but as a member of their family and I hope this journey does not end with me but hopefully with other members of my family in future.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Euphemia We always strive to ensure that our policyholders are assisted in the best possible way, and receiving such fantastic feedback really puts a smile on our faces. We are so glad that we were able to help with your policy and provide the needed information and support. Kind regards MiWayLife team

Geantwoord op

Cynthia Ndlovu

SterSterSterSterSter
10/10

Very helpful and effective

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Cynthia Thank you for sharing your experience with us. We strive to exceed your expectations consistently. Kind regards MiWayLife team

Geantwoord op

H. BOTHA

SterSterSterSterSter
10/10

Very good help

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day, H. Botha We always strive to ensure that our policyholders are assisted in the best possible way, and receiving such fantastic feedback really puts a smile on our faces. We are so glad that we were able to help with your policy and provide the needed information and support. Kind regards MiWayLife team

Geantwoord op

ISOFOAM

SterSterSterSterSter
10/10

EXCELLENT SERVICE

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Isofoam We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, and we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. Kind regards MiwayLife team

Geantwoord op

Life insurance

Halve sterLege sterLege sterLege sterLege ster
1/10

It was sad when I told the consultant that can they please debit me on the agreed date, especially when it falls on a weekend or holiday, instead of coming up with a solution she just told me unfortunately they cant and thats how MiWay work, and left it at that, even after I explained that having a bounced debit order affects our credit score she did not care, telling her I am paying unnecessary bank charges, stick to her story thats how MiWay works, until I came up with a solution of changing dates.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Maria Thanks for taking the time to write to us and for bringing your concerns to our attention! We're so sorry to hear that your recent experience was not up to standard, and we can assure you that it is never our intention to upset you in any way. However, this seems to be for our @MiWay insurance team, and we've escalated it to them so they can trace the call and manage effectively with the agent concerned, and how to improve their service to customers. Kind regards MiWayLife team

Geantwoord op

.

SterSterSterSterSter
10/10

Good, capital legacy that’s in partnership with my will doesn’t have good reviews.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Zethu Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Kind regards MiWayLife team

Geantwoord op

MIWAYLIFE

SterSterSterSterLege ster
8/10

The service was very good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Pretty Thank you so much for taking the time to leave a review about our services. Our customers’ feedback guides our business and helps us continually improve the services we provide. Kind regards MiWayLife team

Geantwoord op

Reviews

MiWayLife.co.za verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

MiWayLife.co.za heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.1/10
  • check1494 verzamelde reviews
  • checkEerste review geschreven op 22 oktober 2019

MiWayLife.co.za

MIWAYLIFE OFFER DIRECT LIFE INSURANCE PRODUCTS AND SERVICES THROUGHOUT SOUTH AFRICA

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

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Feedback Company
Google Review Partner
Elemental Water Foundation
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1494 reviews

Indivi5

SterSterSterSterHalve ster
9/10

Always get good service

Gepubliceerd op

Moseki

SterSterSterSterLege ster
8/10

Assisted

Gepubliceerd op

Sandile ngwenya

SterSterSterSterLege ster
8/10

Good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Sandile Your feedback gives us the drive to always cater to your every need. Count on us to be by your side. Kind regards MiWayLife team

Geantwoord op

Phadime Andries Madutlela

Halve sterLege sterLege sterLege sterLege ster
1/10

Since the consultant promised me to send me my documents from Tuesday until today Thursday

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Phadime We apologize that our service didn't satisfy your expectations. Please note that we tried calling you with no avail. We've forwarded the policy documents you've requested. Kind regards MiwayLife team

Geantwoord op

Natheerah

Halve sterLege sterLege sterLege sterLege ster
1/10

Extremely disgusted with the poor standard of consultation!!!Being disrespected and hung up on!!!!!!!!!!!!!!!!! I did not want cover at this time due to financial reasons and the agent put the phone down in my ear without acknowledging me or greeting me. She liaised with a lady by the name of NOAH. They could not even reference my job description correctly! Disgusting human being!

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Natheerah Thank you for taking the time to write to us. We are truly sorry to hear of your experience, and we can assure you that is not the MiWayLife way. We appreciate your feedback, and we assure you that we take it very seriously. We will trace the call and manage effectively with the agent concerned, and make sure it does not happen again. Kind regards MiWayLife team

Geantwoord op

Sylvia

SterSterSterLege sterLege ster
6/10

I have not much to say at the moment I am still new

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Sylvia Thank you so much for taking the time to leave us a 3-star review.” While we aim for a 5-star rating. Your feedback is our roadmap to perfection. Looking forward to a fruitful journey with you. Kind regards MiWayLife team

Geantwoord op

Martin

SterSterLege sterLege sterLege ster
4/10

OK

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Martin Thank you so much for taking the time to leave us a 2-star review.” While we aim for a 5-star rating. Kind regards MiWayLife team

Geantwoord op

Mabutla Dineo

SterSterSterSterSter
10/10

Can't really describe it cause never had claim

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Mabutla We understand, but we can assure you that we pay all valid claims. Thank you so much for taking the time to leave an excellent rating. Kind regards MiWayLife team

Geantwoord op

Euphemia Tlou Moabelo

SterSterSterSterHalve ster
9/10

My experience with Miwaylfe is of gratitude in terms of all the difficulties I've faced in my journey with them. They treated me not as a client but as a member of their family and I hope this journey does not end with me but hopefully with other members of my family in future.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Euphemia We always strive to ensure that our policyholders are assisted in the best possible way, and receiving such fantastic feedback really puts a smile on our faces. We are so glad that we were able to help with your policy and provide the needed information and support. Kind regards MiWayLife team

Geantwoord op

Cynthia Ndlovu

SterSterSterSterSter
10/10

Very helpful and effective

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Cynthia Thank you for sharing your experience with us. We strive to exceed your expectations consistently. Kind regards MiWayLife team

Geantwoord op

H. BOTHA

SterSterSterSterSter
10/10

Very good help

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day, H. Botha We always strive to ensure that our policyholders are assisted in the best possible way, and receiving such fantastic feedback really puts a smile on our faces. We are so glad that we were able to help with your policy and provide the needed information and support. Kind regards MiWayLife team

Geantwoord op

ISOFOAM

SterSterSterSterSter
10/10

EXCELLENT SERVICE

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Isofoam We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, and we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. Kind regards MiwayLife team

Geantwoord op

Life insurance

Halve sterLege sterLege sterLege sterLege ster
1/10

It was sad when I told the consultant that can they please debit me on the agreed date, especially when it falls on a weekend or holiday, instead of coming up with a solution she just told me unfortunately they cant and thats how MiWay work, and left it at that, even after I explained that having a bounced debit order affects our credit score she did not care, telling her I am paying unnecessary bank charges, stick to her story thats how MiWay works, until I came up with a solution of changing dates.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Maria Thanks for taking the time to write to us and for bringing your concerns to our attention! We're so sorry to hear that your recent experience was not up to standard, and we can assure you that it is never our intention to upset you in any way. However, this seems to be for our @MiWay insurance team, and we've escalated it to them so they can trace the call and manage effectively with the agent concerned, and how to improve their service to customers. Kind regards MiWayLife team

Geantwoord op

.

SterSterSterSterSter
10/10

Good, capital legacy that’s in partnership with my will doesn’t have good reviews.

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Zethu Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Kind regards MiWayLife team

Geantwoord op

MIWAYLIFE

SterSterSterSterLege ster
8/10

The service was very good

Gepubliceerd op

Antwoord MiWayLife.co.za

Good day Pretty Thank you so much for taking the time to leave a review about our services. Our customers’ feedback guides our business and helps us continually improve the services we provide. Kind regards MiWayLife team

Geantwoord op

Reviews

MiWayLife.co.za verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

MiWayLife.co.za heeft de volgende resultaten bereikt:

  • checkGemiddelde score: 8.1/10
  • check1494 verzamelde reviews
  • checkEerste review geschreven op 22 oktober 2019

MiWayLife.co.za

MIWAYLIFE OFFER DIRECT LIFE INSURANCE PRODUCTS AND SERVICES THROUGHOUT SOUTH AFRICA

Contact

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation