Had an issue with delivery the second time around. In Queal's defense the street name was abbreviated so whoever was delivering from DHL didn't know and my package got rebounded. This was sorted out with a customer service person and I put the correct address into my account. Thought everything was fine until this morning a new customer service person popped up and told me that they were going to resend to the old street address. So now I have to go through the process again... le-sigh.