Repeated problems with suppliers is a little worrying. If you are sourcing from China, I hope u really know what u r doing.
Reply Queal:
Hello!
All our ingredients are sourced from within the EU.
We have fired the problematic party. Furthermore we have implemented new protocols that should prevent further issues in the future.
In the meantime I hope our resolution of these issues towards our customers has been satisfactory.
Kind regards,
Onno at Queal