A slightly awkward site migration, as our previous provider wasn't offering a lot of help or access and the backups I had hoovered out were in a slightly odd format. Tech support did a good job of listening then helping (doing it in that order makes such a difference!) and didn't complain when I rolled three issues in series into a single ticket.
Site now migrated, stable and faster than it was before for half of what we were paying and a tenth of what we were being asked to pay in future.
Reply Pram IT Solutions:
It's awesome to hear that your site is now faster and more stable while saving your money. We really appreciate your business and hope to keep providing great service.