Not well, I required about my life cover and found out they changed it to an accidental cover and they do not want to offer me something else I've been paying r250 for 10k cover I wasn't informed and i am highly disgusted in their services i have to cancel my policy now !!
Reply MiWayLife.co.za:
Good day Erika,
Thank you for taking the time to write to us. We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way.
Kindly note that this information is collected through our medical underwriting process which is designed to help the insurer (MiWayLife) fully understand the risks associated with the applicant’s age, lifestyle, and health and to establish whether his or her current health and/or prior health conditions are acceptable in terms of the risk the insurer is willing to take.
We understand that the outcome of your application is not what you hoped for, and we wish to assure you that our decision to decline the quote is not discriminatory, but rather a measure to ensure that the agreement is entered into on favorable terms for both yourself and the insurer.
We are truly sorry for any inconvenience that has resulted because of this.
Should you need more information, please indicate so that we can contact you.
Kind regards
MiWayLife team