Different! Most of the staff are nice. I would have found better to adress the test persons with the polite form (surname) instead of uninvited addressing strangers by their first names. In Dutch there is the polite "u"/"uw" form. The nice thing about Icon is that it is possible to go for a walk almost every day.
Do you have any suggestions for improvement?
A lot! The food could be better. Maybe it would be better to prepare it on site in the kitchen of having it delivered by a catering company. Very importan!!!!!!! If allegations are made ("bodily harm") please check check them for truth!!!!!!!I One participant claimed to a staff member on the night ´shift that he had been beaten by another participant, although this was a lie. The staff member did ont even bother to check this statement (e.g visible features such as haematomas, skin abrasions). It hardly gets anay more unprofessional than this. An intransigent, narrow-minded management that is obiously inaccessible to logical arguments. Motto: "We know nothing, but we were always right! It is usually the case that victims of harassment /bullying receive support, but Icoon seems to see things a little differently. This does not require any further explanation. I am deeply stunned!