Reviews

ICON EN

8.2 / 10
24 reviews
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79% of the customers recommend this company.

Anonymous

6/10

Very nice employees, but sometimes to strict, I did not come late medication was in time but got a money penalty because 1 minute there and not 2 before.
Money penalty is too high.
The payment of pra studies is very low in comparison to for example German studies and then you get additionally high penalties. Penalties can be lower.
The dinner is nice and I liked it that we can choose the dinner. But breakfast and lunch always toast bread, I did not like that. For volunteers who stay several weeks in a study, food is very important.
Also volunteers should get the possibility to go on the balcony.
I wont come back because of the low payment and the high penalties.

Do you have any suggestions for improvement?

Not so high penalties and not so sudden.
The money is too low. More people would stay there for a long study, if the payment would be better.

Reply ICON EN:

Good morning, thank you for your review.
Sorry to hear you received a money penalty so suddenly. We have regulations to stick to. I can image the payment was low. Recently we have increased the daily payment. So now, in general, the compensation lies between € 121 and € 227 per day.
Furthermore, now you can choose for yogurts with muesli for breakfast as well! So a little more variation.
Despite your review, we hope to see you again. With kind regards, Justine from PRA.


Score on ICON EN: 3/5
Would you recommend others to participate in a clinical trial at ICON? No