Was a little nervous making a purchase from overseas but was very pleased with the entire process and product. The fireback was exactly as described, excellent condition (for an antique), and...Was a little nervous making a purchase from overseas but was very pleased with the entire process and product. The fireback was exactly as described, excellent condition (for an antique), and communication and delivery speed were both great. No hesitations dealing with this supplier.
Stephen Mitchell
10/10
Charles was very responsive and a pleasure to work with. Shopping, ordering, shipping and installation was easy. Additionally, the space is heated far better with the fireback.
Develey
10/10
Facile, rapide et de qualité
TThe
10/10
Perfect
Paolo
10/10
Chiesta la sostituzione di un prodotto di nuova realizzazione per difetto. Mi è stato risposto che se spedivo con spese e responsabilità a mio carico e a ricezione merce intatta, solo dopo mi...Chiesta la sostituzione di un prodotto di nuova realizzazione per difetto. Mi è stato risposto che se spedivo con spese e responsabilità a mio carico e a ricezione merce intatta, solo dopo mi avrebbero risarcito. Chiedevo solo un oggetto che non avesse difetti in quanto nuovo. Non comprerò più nulla
The seller Charles Nijman contacted me immediately after my negative feedback and proposed the replacement of the defective product with another one, paid me the return shipping of the defective product. We are arranging the return and re-shipment.
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