I absolutely love your shoes and your customer service is impeccable.
Strengths
Keep making awesome shoes. I love getting complements on a daily basis!
Points of improvement or tips
I get my emails in Dutch and I can't view any of my emails with my smart phone. Meaning I can not make a purchase with my smart phone unless I get myself to a computer. This usually takes some time and then I forget about what I'm doing. Could you consider sending the emails that head to the US market in English please?