Reviews

9.7 / 10
31 reviews
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100% of the customers recommend this company.

Professional knowledge
9.4/10
Transmission
9.8/10
Knowledge of the local rental market
9.6/10
Communication
9.8/10
Website
9.2/10

31 Reviews

Mariana

10/10

Super good and pleasant experience

Strenghts

Support at all times, availability to answer any question and inform us the best way possible, good communication

Points of improvement and tips

Too many focal points. When in the process of renting/buying a house, I feel like the renter/buyer could benefit of having the same person to communicate and take care of the process. I think it... Too many focal points. When in the process of renting/buying a house, I feel like the renter/buyer could benefit of having the same person to communicate and take care of the process. I think it could benefit the renter, giving him/her a much peaceful and trusted experience.

Specific employee

N/A. We communicated with different employees and the experience was good, so we would like to compliment the whole team. We were really glad as well with the handover of the keys and first contact... N/A. We communicated with different employees and the experience was good, so we would like to compliment the whole team. We were really glad as well with the handover of the keys and first contact in person with your team. The person responsible for that and that I would like to compliment was Marissa van Bergen. Thank you :)


Chris

10/10

Very positive experience. We felt taken care of throughout the process and will be moving to our new house coming Monday. Should we decide to move again, we will definitely use 123Wonen's services.... Very positive experience. We felt taken care of throughout the process and will be moving to our new house coming Monday. Should we decide to move again, we will definitely use 123Wonen's services. We highly recommend it!

Strenghts

Very professional, knowledgable, helpful and cooperative agent.
Straightforward process from the application through to key handover.
Affordable fees.

Points of improvement and tips

none

Specific employee

Marissa van Bergen


Angela

10/10

Overall great.

Strenghts

Kind, helpful

Points of improvement and tips

none

Specific employee

Marissa van Bergen


Brian Wagner

9/10

I found the experience overall very pleasant. I received a reply to my first contact very quickly, which was followed by a very nice online viewing of the house via Skype. Within a few days, a... I found the experience overall very pleasant. I received a reply to my first contact very quickly, which was followed by a very nice online viewing of the house via Skype. Within a few days, a rental agreement was signed. Easy, quick and effortless.

Strenghts

Great communication and very accommodating to my needs/requests.

Points of improvement and tips

Better and more pictures are always nice

Specific employee

Luuk was fantastic in the viewing, communication and check-in.


Paul Upham

10/10

Reliable and professional

Strenghts

Prompt and helpful

Points of improvement and tips

None really

Specific employee

Lana dealt with me


Nadja

9/10

Very pleasant experience, compared with other agencies. Were always fast to respond and stayed friendly throughout the experience. Took in total only a week from viewing to getting the keys.

Strenghts

fast and friendly response

Points of improvement and tips

none

Specific employee

Femke


Jimi

10/10

Easy, friendly and fast

Strenghts

Agile

Points of improvement and tips

Good job!

Specific employee

Lana from Groningen is the best :)


Art

10/10

Easy, convenient, and frie dly

Strenghts

Easy transaction

Points of improvement and tips

N/a

Specific employee

Luuk and Lana


Erfan Ghezelbash

10/10

Helpful in every aspect of the renting process. Best agency I contacted with.

Strenghts

So many properties under control and quick response for viewing. Various types of viewings (Skype call, offline video, in person)

Points of improvement and tips

Nothing I can mention. Maybe a little better website UX cause I checked houses in Pararius or Funda.

Specific employee

Agnes Schuttenbeld is the kindest agent I ever seen.


Grant

10/10

From the very beginning, 123wonen/expatrentals was able to help me find the most suitable place to stay based on my needs. The process from initial contact to getting the keys was quick and simple,... From the very beginning, 123wonen/expatrentals was able to help me find the most suitable place to stay based on my needs. The process from initial contact to getting the keys was quick and simple, I would highly recommend anyone to use them!

Strenghts

Professional, fast response, helpful with all the legal documents in both English and Dutch

Points of improvement and tips

.

Specific employee

Agnes Schuttenbeld and Luuk van der Weld