It wasn't a pleasant experience for me.
The internet had some issues, I never received the shipping updates and teaching number, and the customer service isn't responding fast.
I ordered the package for a birthday present, but I didn't get a tracking number, I can't check what's latest update from the delivery driver, I missed it and didn't get any letter or notification to ask me to pick up the package in a pick up store, so I couldn't give the birthday present on time. :(
Improvements or suggestions
Please fix the website and send the tracking update to customers