Good customer response times from staff. Nice website, easy to access and appealing. Nice selection of items.
Improvements or suggestions
I wish there was a way to better access the pokemon collection. It appears to be being scooped up by collectors or resellers - hard to get gifts for a van gogh and pokemon fan when things sell out within a couple hours. I realize this cannot be specifically controlled, but the print on demand " selling out" or no longer being offered after X amount of orders was heartbreaking.