The customer service I received from the Museum Shop was excellent. i was concerned that since a custom print is not returnable, that the colors would look as the original. My husband had ordered a print from another company that arrived with horrible color that was not at all like the original. That was the reason for my concern. The customer service assured me that the prints are made with great care to match the colors.
The print arrived today. This was a birthday present for husband. He was very pleased. The colors are perfect. Thank you for your excellent service and care to provide the best quality.
Improvements or suggestions
This is not an improvement for the company. I received what should have been a tracking number from DHL, but was a just a graphic without information. I had no tracking number. I did send an email yesterday since I was concerned. Fortunately, the package was at the door when I arrived home. I would suggest only that DHL improve its communication.