I am pleased with my purchase however I tried to get the special Van Gogh birthday gift with purchase but was never able to insert the code before I checked out.
Improvements or suggestions
Do not falsely lead purchaser to believe they would receive a gift and be entered in a drawing to win their purchases.
Reply Van Gogh Museum Shop:
Dear Customer,
Thank you for your feedback. We are sorry to read that you have faced difficulty in activating the voucher code. If we knew this earlier, however we would have been able to support you on this matter.
It is never our intention to make a customer feel mislead. I will do some further investigation on this matter and I will try to find a way to make you feel better on your order. I will get back to you as soon as possible.
Kind regards,
Rik
Customerservice@vangoghmuseumwebshop.com