The website was good. The pop up shop where I was introduced to the paintings/prints was not. They made dozens of promises that never materialized. I realized quickly that they would say ANYTHING to get us to buy. My wife and I almost completely backed out because of that experience.
Improvements or suggestions
If you authorize these pop up shops in malls across the world - make sure the sales people can deliver on promises. Bait and switch tactics are terrible ways to retain clients.
Reply Van Gogh Museum Shop:
Thank you very much for your review. Sorry to hear you are not satisfied with the service of our Pop-Up Shop in the US. We would like to get in touch with you by email to learn more about your experience and see where we can improve our service.
If you have any further questions, please let us know.