I don't know as I have not received my package yet.
Strengths
Not sure yet
Reply The ShoeCare-Shop International:
Thank you for your review, James.
We are sorry to hear that your parcel has not arrived yet. We checked the tracking details we sent you and can see that your order is currently being held at U.S. Customs for the last 7 days.
Unfortunately, we have seen that customs checks and import tariff checks for shipments to the United States can sometimes cause significant delays. These processing times can vary a lot from week to week, and sadly this is not something we have direct influence over once the parcel has reached customs.
We completely understand that this is frustrating, and we are sorry for the inconvenience. We hope your parcel will be released and delivered soon.
Once you have received your order, we would really appreciate it if you would consider updating your review based on the full experience and the products received.
Kind regards,
The Shoe Care Shop team