Reviews

9.3 / 10
1382 reviews
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98% of the customers recommend this company.

Delivery speed
6/10
Ease of ordering
8/10
Information on the website
10/10
Order status updates
8/10
Response time
8/10
Customer-friendly
8/10
After sales
8/10

John Davies

10/10

Solid and quick

Strengths

Quick and easy

Reply The Shoe Care Shop:

Thanks for your review, and sorry to hear the delivery updates were confusing and that the handover did not go smoothly.
Hi,
I am so sorry to hear that you had issues with the delivery of your order!
For orders to Germany we offer two shipping options at checkout, our standard international postal option and DHL. As a small tip for next time, if you would like to try an alternative carrier experience, you can select DHL at checkout.
Thanks again for the feedback, we really appreciate it, and we are glad you were happy with everything else.
Kind regards,
Donny
Team The Shoe Care Shop


Score on The ShoeCare-Shop International: 5/5
Would you recommend this company? Yes