Reviews

9.3 / 10
1411 reviews
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98% of the customers recommend this company.

Delivery speed
6/10
Ease of ordering
10/10
Information on the website
8/10
Order status updates
10/10
Response time
10/10
Customer-friendly
10/10
After sales
9/10

Kaustav Bakshi

9/10

The experience was smooth, very pleasant. However not all items were in stock. It would be nice to give an expected date when an item can be re-stocked.

Strengths

Varieties of show care and handling items in various price points.

Reply The Shoe Care Shop:

Hi there,
Thank you for your lovely review! We're happy to hear that you had a pleasant shopping experience and appreciate your kind words about our product range.
We also understand your suggestion regarding restock dates. Unfortunately, these often depend on our suppliers, making it difficult for us to provide reliable estimates. Rather than giving customers a date that we might not be able to meet, we prefer to avoid setting expectations we cannot guarantee.
However, if you're interested in an out-of-stock product when shopping with us in the future, you're always welcome to contact us directly. We'll be happy to provide our best estimate of when the product might become available again.
Thank you again for your feedback and support. We hope to welcome you back soon!
Kind regards,
Donny
The Shoe Care Shop


Score on The ShoeCare-Shop International: 4.5/5
Would you recommend this company? Yes