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9.5 / 10
93 reviews
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97% of the customers recommend this company.

Anonymous

6/10

Dr Bataille seems competent and answered my questions.
Nevertheless, the 20 minutes appointment I booked (£250) for an initial consultation last in fact no longer than 13minutes at the most, and it felt far too short, and rushed to me.
I also felt a slight condescending attitude from Dr Bataille which is unfortunately quite common with french doctors (I can say so being french myself).
Though I had no specific medical problems and therefore was maybe less of an interesting case, I left with questions I did not have time to ask and felt weirdly treated.
Otherwise the staff is very friendly at the reception desk or on the phone.

Reply The Medical Chambers Kensington:

Dear Anonymous, thank you for taking the time to give us this feedback. We are of course pleased to hear that you are satisfied with your medical care, but we are also sorry that you didn't have a satisfactory experience. As you know, Dr Bataille is a very highly experienced Consultant Dermatologist, and her level of expertise enables her to diagnose conditions efficiently and speedily.
However, we are sorry that you felt rushed and we have shared your feedback with Dr Bataille. You mention that you left with questions you didn't have time to ask, and Dr Bataille has said that she will be more than happy to answer these questions. Please contact Felicity at felicity@themedicalchambers.com if you would like to accept this offer. Thank you. Ivor French. Director.


Score on The Medical Chambers Kensington: 3/5
Would you recommend this company? Yes
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