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I was disappointed in how my Baloo Cover arrived. In a large box with now wrapping or covering
Which of the following products have you purchased?
Baloo Elly Stanley Ollie Sydney Ringo Uli Toby Accessory Combination of products
Reply Terapy.co.uk:
Thank you for your review and your compliments. I’am very sorry to hear that you are dissatisfied with our way of packaging?
From a corporate social responsibility perspective, we at Terapy have chosen to use as little packaging material as possible and certainly no plastic, as this is very difficult to degrade.
We are now conducting tests to have as little air as possible in our packaging. In other words, our boxes will get smaller in the future, to use as little cardboard as possible.
I hope that we have been able to explain to you why we have chosen our packaging method.
Hopefully we will see you again soon at our Terapy.nl webshop.
Kind regards,
The Terapy team