We had a lovely trip in Namibia and as first timers it was extremely valuable to have someone planning and doing the bookings for us. We would never have been able to arrange such a wonderful trip ourselves!
January and February are nice months to visit Namibia. It's off-season and campsites are less crowded. In many campsites we were the only guests. We really enjoyed especially these campsites: Camp Gecko, Ugab Rhino Camp, Desert Breeze, Mowani Mountain Camp and Ngepi Camp.
Strengths
Very flexible and fast service. Everything was easy and we got fast responses to all our questions.
The accomodations booked were nice and we would also liked the rental car company very much (asco).
Improvements or suggestions
We enjoyed visiting Ugab Rhino camp and the drive from there was a true adventure. Everything went well and my spouse is a very good driver. However, we felt that it would be good to make sure everyone booking this camp are truly aware of the conditions and difficulty of the road. The weather was really hot and we were the only ones driving there for many days and no cellphone connection was available. The drive was cool, but it's not for everyone. The situation is of course different during high-season when there are more people driving.
The app was good and overall working nicely. However it was sometimes difficult to remember where to find the needed information since it has so many sections. Some of the accomodations information also needs to be updated.