In general I love the company. They ship fast and at a very fair price.
A few times I have been in contact with their customer service through the chat and sadly they weren't very helpful. They seems angry and like they couldn't care less about the issues I had.
But overall this is my preferred wibsite to use for cake supplies.
Strengths
Offer international shipping at a fair price.
Large selection of supplies.
Improvements or suggestions
Opportunity to get parcel delivered to a GLS parcel shop.
More serviceminded staff to handle customer service chat