Bad
Strengths
no
Improvements or suggestions
Conduct details are not updated, mails and telephones are not responsive.
Which shipping method did you choose?
DHL
Did you appreciate having the option to select a carrier?
Yes
Reply Antratek Electronics:
Dear Customer,
Thank you very much for taking the time to leave a review. We truly appreciate you sharing your experience with us.
We sincerely regret to hear that your experience with Antratek did not meet your expectations. We acknowledge that an unfortunate combination of circumstances resulted in communication not proceeding as you are entitled to expect from us, and that the shipment took longer than necessary. For this, we would like to offer our sincere apologies.
We understand that this has been inconvenient for you and would like to assure you that we take your feedback very seriously. We are continuously working on improving our processes and will do everything possible to provide you with a better experience in the future.
We sincerely hope that you will consider placing your trust in us again and choosing to order from us in the future.