Reviews

9.2 / 10
658 reviews
Write a review

96% of the customers recommend this company.

Delivery speed
4/10
Information on the website
8/10
Ease of ordering
10/10
Customer friendliness
6/10
Order status updates
4/10
Response time
6/10
After sales
6/10

Marek Konvicny

8/10

Average

Strengths

prices, stocking

Improvements or suggestions

flexibility, fast shipping

Which shipping method did you choose?

GLS

Did you appreciate having the option to select a carrier?

Yes

Do you have any comments about the chosen carrier?

slow

Reply Antratek Electronics:

Dear Marek,
Thank you very much for sharing your review and your honest feedback.
We’re pleased to hear that you found the ordering process easy and that our product stock and pricing met your expectations. We also truly appreciate your recommendation!
We understand you were less satisfied with the delivery speed. Unfortunately, we have limited influence over the performance of the courier service (in this case, GLS), but we fully understand that this can be frustrating.
Regarding your other feedback (such as order updates and service): we would love to gain a better understanding of what you felt was missing or what we could improve from your perspective. Your input helps us enhance our service further.
Thank you again for your time and your order, and we hope to serve you again in the future.
Best regards,
Team Antratek


Score on Antratek.com: 4/5
Recommendation Yes