Bad, slow expensive shipping.
Strengths
Its not a strength to nag on the customer in a feedback form Witherspoon required fields. Trist is customer feedback, not an exam.
Improvements or suggestions
Please offer a shipping option other than dpt. We pay premium for a snail paced derivery service. 14 days to ship a package from netherlands to norway is a joke.
Reply Antratek Electronics:
Dear Mr. Kirknes,
Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused by the delay and your negative experience with our shipping service.
Upon investigation, we discovered that there was an issue in our system that caused your order to get delayed. I am pleased to inform you that this problem has now been resolved, and we have taken measures to ensure smoother processing for future orders.
We deeply regret that this has impacted your experience with us, and we truly value your feedback. It helps us improve and provide better service to our customers. We hope to have the opportunity to serve you better in the future and rebuild your trust in our service.
If there is anything further we can do for you, please do not hesitate to reach out.
Team Antratek