This was a very easy and pleasant transaction. I found exactly what I was looking for on the website. The ordering process was simple and fast, and the staff was able to answer a few questions for me. This company and website should be used as a model for others.
The ease of ordering online and finding the product for which I was looking, simplicity of the website, and extra information about fireback history was fantastic.
Improvements or suggestions
Nothing to improve. Trust me, I would tell you if I had a complaint. :)