Reviews

9.3 / 10
158 reviews
Write a review

98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.4/10
Order status updates
9.2/10
Customer service
9.3/10

158 Reviews

Flynnjsmj@live.co.uk

8/10

Professional hair products that have biological evidence that helps hair growth.

Strengths

Products advertised look professional
Good information on products and how they work.

Improvements or suggestions

More products that are in vegan range and cruelty free.


Alina

10/10

Very quick and easy. I could pay with paypal in one step. The products were deliverd in 2 days. And they are very worth the money


Kostadin

10/10

First time ordering


Anonymously

10/10

Smooth ordering and fast delivery


Marcian

10/10

The product is very good, I would give this Shampoo a 10/10. I have read most of the comments and tried the shampoo myself. As many of you, This shampoo reduced my shedding by 90%. I would consider... The product is very good, I would give this Shampoo a 10/10. I have read most of the comments and tried the shampoo myself. As many of you, This shampoo reduced my shedding by 90%. I would consider that a HUGE deal because even minox is only proven to reduce shedding by 50%. The product is going to keep more hair in the anagen phase and reduce shedding so in theory after a 12 month period you will have more hair on your head. Its not meant to "regrow hair'. If you want to "regrow hair" you need to use this shampoo with fin or dut, microneedling, scalp therapy... So please understand realistic goals. Why am I so positive about this product? Because 99% of products in this industry do nothing and I consider this product the Top 1% that produces results and has high quality scientifically proven ingredients in it.

Strengths

The customer service was good and the product was wounderful.

Improvements or suggestions

I would like to buy all products from the united states, maybe a bigger bottle would be nice.


Esma Oguz

1/10

My Order 110429 hasn't arrived yet since 19th of September and the UPS page says the package is damaged. When I asked HGSpecialist about my order's future there was no answer. I'm waiting without... My Order 110429 hasn't arrived yet since 19th of September and the UPS page says the package is damaged. When I asked HGSpecialist about my order's future there was no answer. I'm waiting without information for 10 days and I don't know whether my order will be cancelled or will be delivered with damages.

Reply The Hair Growth Specialist:

Dear, Thank you for your feedback. We were very sorry that your parcel was damaged during transport. We were not contacted about this by the carrier, so we were not aware untill you contacted... Dear, Thank you for your feedback. We were very sorry that your parcel was damaged during transport. We were not contacted about this by the carrier, so we were not aware untill you contacted us, i apologize for this. Fortunately, we were able to send you a second package that arrived quickly and undamaged at your address.


Anonymously

9/10

The products have arrived and I've tried most of them out. They do feel good, so great start, but way too early to talk about the effectiveness, of course.

Strengths

Very informative site and great customer service. I will be buying from them again.

Improvements or suggestions

I was sent links to tracking sites that did not seem to work.
I decided to wait anyway and after two weeks they did arrive (the site clearly states that 1-2 weeks are usually needed, so no...
I was sent links to tracking sites that did not seem to work.
I decided to wait anyway and after two weeks they did arrive (the site clearly states that 1-2 weeks are usually needed, so no complaints there), but I did fear that the package had got lost towards the end of the second week.
Thankfully that wasn't the case.


Anonymously

10/10

Very efficient website and ordering system. Great information on hair loss on your website


Anonymously

10/10

Was perfect! The helmet arrives exactly when the company said that would arrive. I used the helmet just once but I think it is working good.


Milan Paunkovic

10/10

I’m very satisfied. Good communication and always fast shipment 10/10.

Strengths

Easiness of ordering

Improvements or suggestions

I don’t see any.