Reviews

9.9 / 10
242 reviews
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99% of the customers recommend this company.

242 Reviews

Essie Mccormick

10/10

I was gifted a 20 year old rug from my parents. It was made in Iran and is gorgeous but it reeked of dog urine that was many years old . We had it professionally cleaned elsewhere and it still... I was gifted a 20 year old rug from my parents. It was made in Iran and is gorgeous but it reeked of dog urine that was many years old . We had it professionally cleaned elsewhere and it still smelled awful. We were ready to give up on it but a friend referred me to Stein rug cleaning. I was doubtful but I'm so happy that my rug was saved! It's unbelievable that the smell is completely gone and the rug is restored!

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Dawn Hernandez

10/10

It rarely happens that a business greatly exceeds your expectations and makes you want to come back time and time again. That coupled with a friendly and supportive, not to mention highly... It rarely happens that a business greatly exceeds your expectations and makes you want to come back time and time again. That coupled with a friendly and supportive, not to mention highly professional, attitude to customer service puts them on the top of the companies that do this kind of work. Besides cleaning, they also perform repair and stabilization work for old pieces. Highly recommend Stein! Nice Job!

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Jeannie Sharp

10/10

I highly recommend this outstanding company even to those who get their rugs cleaned by carpet cleaners. I had my rugs cleaned annually, but carpet cleaners and rug pads and wood floors don't always... I highly recommend this outstanding company even to those who get their rugs cleaned by carpet cleaners. I had my rugs cleaned annually, but carpet cleaners and rug pads and wood floors don't always work well together. The floor was damaged underneath the rug pad when the rugs were originally removed.

We also purchased the best rug pads from them. No it wasn't all inexpensive, but it was an outstanding investment in our home. The rug pads will last for many years and won't damage our newly refinished wood floors.

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Clayton Lamb

10/10

I went here after a burst pipe soaked our wool oriental rug. They not only were able to get the smell out but even some older pet stains that I had given up on. Very friendly staff and I felt the... I went here after a burst pipe soaked our wool oriental rug. They not only were able to get the smell out but even some older pet stains that I had given up on. Very friendly staff and I felt the cost was very reasonable, especially considering the results.

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Belinda Grant

10/10

Great price, fast turn around! Will use again. Staff was very friendly and helpful. Came and picked up the rugs on time.

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Jim Rodriquez

10/10

They took such excellent care of my antique rugs, including repairs and preparing the more fragile ones so that I can hang them on the wall. I really appreciate their expertise, attention to detail... They took such excellent care of my antique rugs, including repairs and preparing the more fragile ones so that I can hang them on the wall. I really appreciate their expertise, attention to detail and communication throughout the process.

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Emanuel Rodriquez

10/10

I just had my large Karastan area rug cleaned by Stein rug and I can't say enough nice things about the experience! These guys did a wonderful job of cleaning the rug and were so helpful along the... I just had my large Karastan area rug cleaned by Stein rug and I can't say enough nice things about the experience! These guys did a wonderful job of cleaning the rug and were so helpful along the way, answering questions, working with my schedule for pick up and return, as well as being incredibly nice about repositioning the rug and my furniture in my home once cleaned. Customer service like the old days, only even better!

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Sammy Thornton

10/10

I was like blown away lol they are very nice, responsive, friendly, and oh did I mention...our rugs turned out GREAT! We have three dogs and you would never know. I was completely blown away by how... I was like blown away lol they are very nice, responsive, friendly, and oh did I mention...our rugs turned out GREAT! We have three dogs and you would never know. I was completely blown away by how clean they came back, the smelled good, and you seemed much brighter than I remember lol I would totally recommend these guys to anyone!

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Denise Payne

10/10

This business is amazing! We have used them several times to clean our silk rugs & they always come back in pristine condition. But what I'm writing about today is their incredible customer service.

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Marie Richards

10/10

Hard to find, but worth the effort. Very knowledgeable about wool carpets, weave etc. Rug came back really clean and color restored to like new. I will definitely use Stein rug cleaning for all my... Hard to find, but worth the effort. Very knowledgeable about wool carpets, weave etc. Rug came back really clean and color restored to like new. I will definitely use Stein rug cleaning for all my rug cleaning and repairs!

Reply Stein Rug Cleaning:

Thank you!